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Privacy Policy

Date of Enactment: November 27, 2025
Corporate Name: Open Reach Tech Inc.
Representative: Jiro Yamamoto, Representative Director
Address: 401 Swarm Mansion 3, 6-6-5 Higashikasai, Edogawa-ku, Tokyo
Contact: info@openreach.tech

Open Reach Tech Inc. (hereinafter referred to as "the Company") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of customers' personal information in the services provided by the Company (hereinafter referred to as "the Services").

1. Personal Information Protection Manager

The Company appoints the following person as the Personal Information Protection Manager and strives for the proper management of personal information.

  • Personal Information Protection Manager: Jiro Yamamoto, Representative Director, Open Reach Tech Inc.

2. Information Collected and Collection Methods

The Company may collect the following information in providing the Services.

  1. Information Provided by Customers
    • Name, email address, phone number, and other information that customers enter in registration forms, etc.
  2. Information Automatically Collected Through the Use of the Services
    • IP address, cookie information, device information, log information, browsing history, usage status, etc.

About Cookies

Our website uses cookies to improve convenience and analyze usage. In particular, we use "Google Analytics" provided by Google Inc. to perform access analysis, which collects, records, and analyzes customer data. This does not include personally identifiable information.

Customers can disable cookies by changing their browser settings. If you wish to opt-out of data collection by Google Analytics, please use the "Google Analytics Opt-out Add-on" below.

3. Purpose of Use of Personal Information

The Company will use the collected personal information for the following purposes.

  1. To provide and operate the Services
  2. To respond to inquiries from customers (including identity verification)
  3. To help improve the Services, develop new services, etc.
  4. To identify and refuse service to customers who have violated the terms of use or who intend to use the service for fraudulent or unjust purposes
  5. For purposes incidental to the above purposes of use

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to a third party without the prior consent of the customer, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws.

  1. When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the individual
  2. When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the individual
  3. When it is necessary to cooperate with a state organ, a local government, or an individual or entity entrusted by either of the foregoing in executing affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the said affairs

5. Disclosure, Correction, and Suspension of Use of Personal Information

  1. When a customer requests the disclosure of their personal information, the Company will disclose it to the customer without delay.
  2. If the personal information held by the Company is incorrect, the customer may request the Company to correct, add, or delete the personal information in accordance with the procedures established by the Company.
  3. If a customer's personal information held by the Company is handled beyond the scope of the purpose of use, or if it has been obtained by fraudulent means, the customer may request the Company to suspend its use or delete it.
  4. To make the above requests, please contact the inquiry desk at the end of this policy.

6. Security Control Measures

The Company will take necessary and appropriate measures to prevent the leakage, loss, or damage of the personal information it handles and to otherwise safely manage personal information.

7. Regarding Customers Under the Age of 13

The Company does not intentionally collect personal information from customers under the age of 13. Customers under the age of 13 should use the Services with the consent of a guardian.

8. Changes to the Privacy Policy

The contents of this Policy may be changed without notice to the customer, except as otherwise provided by law or in this Policy. The revised Privacy Policy shall become effective when it is posted on this website.

9. Inquiry Desk

For inquiries regarding this Policy, please contact the following.